EXECUTIVE SUMMARY

Project Management Professional with 11 years of experience utilizing both Agile and Traditional Waterfall methodologies for the successful launching, directing and management of projects with budgets ranging from $500k to $15m. Industry experience includes financial services, retail, health care/life sciences, utilities & energy sector and not-for-profit organizations.


PROFESSIONAL EXPERIENCE
Southern Company – Agile Coach                                                                                                                                                    2020 – Present
Atlanta, GA
PMO Agile coach supporting multiple Agile production teams in software/system development. Duties include:
  • Coach 3 Agile teams on Agile software development
  • Facilitate Product Owner Agile training
  • Facilitate Agile team development
  • Facilitate Agile team ceremonies
  • Perform project financial analysis, budget forecasting and managing project budgets
  • Develop internal Agile training materials & facilitate training workshops
 
Delta Air Lines – Scrum Master                                                                                                                                                             2020 - 2020
Atlanta, GA
Certified Scrum Master responsible for an 8-person Development Team.
 
UST-Global – Agile Coach                                                                                                                                                                        2019 - 2019
Atlanta, GA
SAFe certified Agile Coach facilitating an organizational Agile transformation. Duties include:
  • Agile coach for 4 client Agile teams
  • Instruct Scaled Agile classes for clients:
    • SAFe for Teams
    • Scrum Master
    • Product Owner/Product Manager
  • Develop hybrid Agile methodology and playbook based on Scrum and Scaled Agile frameworks
  • Facilitate organizational Agile transformation utilizing Scrum framework

Accenture - Consultant                                                                                                                                                                             2017 - 2019
Atlanta, GA
Agile Technology consultant specialized in Agile transformation, Agile Coaching and Scaled Agile. Duties include:
  • PMO transformation by implementing Agile (SCRUM) framework.
  • Scrum Master for product development teams.
  • Agile Coach for multiple Scrum teams.
  • Program Manager for an AWS Cloud Migration.
  • Instructor/Trainer on Scrum & Scaled Agile methodologies.

​Computer Training Source – Instructor                                                                                                                                                  2016 - 2018
Chicago, IL
Part time Project Management certification exam instructor. Courses include:
  • Project Management Professional (PMP).
  • Project Management Agile Certified Practitioner (PMI-ACP).
  • Information Technology Infrastructure Library (ITIL).
  • Lean Six Sigma Green Belt (LSSGB).
 
Independent Consultant – Project Management Consultant                                                                                                          2014 - Present
Atlanta, GA
PMI Certified Project Management Professional with proven ability to coordinate, lead and manage complex multiple projects from initiation to closure.
  • Expert in process management, change management, waterfall and Agile SDLC, and continuous improvement including identification, root cause analysis and issue resolution.
  • Keynote speaker at various universities and professional associations on Project Management topics.
  • PMP certification exam instructor.

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TravelClick - Senior Business Analyst/Program Manager                                                                                                                    2015 - 2015 Schaumburg, IL

Serving as a hybrid Agile Business Analyst/Program Manager. Responsible for the delivery of 10 projects for the Media Operations & Product Development teams. Duties include:
  • Developing project metrics.
  • Managing projects to budgets and timelines.
  • Managing project risks and maintaining risk register.
  • Managing stakeholders and communication throughout project teams.
  • Reporting on project status to senior leadership.
  • Serving as SCRUM master during all agile project management activities.

 
Deloitte Consulting - Consultant                                                                                                                                                              2011 - 2014
Atlanta, GA
IT & Project Management consultant serving in various roles on project engagements. Client industries include healthcare/life sciences, financial services, energy & utilities and not-for-profit organizations. Roles include:
Project coordinator on a SAP Accounts Payable finance transformation project during the cutover & go-live phase. 
  • Responsible for managing a team of 5 Deloitte and 4 client practitioners for the configuration of SAP Accounts Payable.
  • Conducted SAP Accounts Payable themed workshops & training's for project team members. 
Project coordinator on a finance transformation project during the re-implementation of SAP for Accounting. 
  • Responsible for the development of project scope, implementation plan, risk analysis and schedule tracker. 
  • Focal point for project change requests and diagnosing issue logs.
  • Monitored and controlled work stream progress and transitioned final deliverables to client.
Technical consultant in the development of a major digital content migration strategy project for a health care & life sciences client.
  • Analyzed client server & Information Technology architecture to determine fit/gap analysis.
  • Developed project scope, schedule and migration strategy for 600 GB worth of data from an eRoom system into Microsoft SharePoint.
  • Interviewed third party organizations & evaluated software technologies to determine fit within client environment.
  • Field tested vendor applications within the client environment and from external storage locations define system & architecture stress points and develop countermeasures for system redundancy.


Black Data Processing Association - Project Manager                                                                                                                         2008 – 2011
Project manager for the development of new social media tools for the Chicago chapter.
Investigated new social media technologies and developed a strategy to engage newer & younger members with our organization.
  • Managed the development and implementation of new social media strategies with a team of 4 specialists.
  • Transitioned control of social media to chapter appointed committee members and specialists for program management.


Keno Kozie Associates - Technical Consultant                                                                                                                                     2007 – 2010
Chicago, IL
Technical consultant working in a cross-industry environment for IT projects both on-site and virtual. Roles include:
Technical consultant for a global legal services firm.
  • Provided in-house support, training and technology assistance to 2000+ users.
  • Developed training materials and provided training for client specialists.
  • Lead consultant for an emergency communications management program.
  • Lead consultant on the implementation of an electronic file transfer program.
Lead consultant for a nation-wide senior citizen nursing & assisted living community.
  • Subject matter expert for client technology systems & organizational hierarchy.
  • Managed the training of Keno Kozie employees and was the lead consultant for this client. 
Project manager for a nation-wide senior citizen nursing & assisted living community.
  • Managed the re-development of a prospective clients end user support program, and resolving more than 500 outstanding issues while continuing to receive additional requests for support and assistance.

 
EDUCATION

Keller Graduate School of Management – Chicago, IL                                                                                                                         2008 - 2011
Master of Business Administration: Project Management                                          

Columbia College Chicago – Chicago, IL                                                                                                                                              2001 – 2006
Bachelor of Arts: Arts, Entertainment Media Management

 
CERTIFICATIONS
Certified Agile Coach                                                                                                                                                                                             2018

Certified Agile Team Facilitator  (ICC-ATF)                                                                                                                                                          2018

Certified Scrum Professional (CSP)                                                                                                                                                                      2018

Scaled Agilist 5.0 (SA)                                                                                                                                                                                            2018

SAFe 5.0 Program Consultant (SPC)                                                                                                                                                                    2018

SAFe Remote Trainer                                                                                                                                                                                            2020
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Certified Agile Leader (CAL)                                                                                                                                                                                  2017

Lean Six Sigma - Green Belt                                                                                                                                                                                 2015

Project Management Institute Agile Certified Professional (PMI-ACP)                                                                                                           2015

Certified Scrum Master (CSM)                                                                                                                                                                              2015

IT Infrastructure Library (ITIL)                                                                                                                                                                               2015

Project Management Professional (PMP)                                                                                                                                                            2014

 
SKILLS
Agile Coaching
Agile Team Facilitation
Agile Transformation
Scaled Agile
Classroom Instruction
ServiceNow
Project Management: Agile, Iterative & Waterfall
Microsoft Project
Rally Agile Lifecycle Management
Microsoft Office
Microsoft SharePoint
Salesforce
Business Analysis
 

REFERENCES
Available upon request.